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Vail Village Welcome Center

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 Vail, 81657

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About

The Vail Village Welcome Center is the town's staffed information desk on the top level of the Vail Village parking garage, the first stop for many visitors who arrive by car or bus. The staff give event, activity, dining, shopping and lodging advice from a local point of view, and it is open every day of the year.

It is most useful early in a trip: to pick up a paper map, see what concerts and festivals are on that week, or sort out how the buses and parking work before you commit to a plan. Travelers who like to arrive with a plan can email the welcome centers with questions before the trip.

What you will find inside

Beyond the desk there are clean restrooms, seating, vending machines nearby and workstations for checking email. Panels and displays cover Vail's history, wildlife, water conservation and sustainability, and a calendar lays out upcoming concerts, festivals and local programs. Colorado and Vail maps are kept stocked; just ask.

Public art

Look up above the desk for Red Eddy, a suspended piece by Paul Vexler from the Town of Vail's public art collection.

Parking and the Lionshead Welcome Center

The center sits beside the Vail Village parking structure, so a short stop is easy; the first hour of parking is free, and rates change by season (see the FAQ). Its sister desk, the Lionshead Welcome Center, is on the lower level of the Lionshead parking garage at 395 E. Lionshead Circle, with day-use lockers for skis and layers. From here, Vail Village and Gondola One are a short walk away.

Sources: Discover Vail: Vail Welcome Centers, Vail: getting here & parking. Checked September 24, 2026.

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Contact Information

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Vail Village Welcome Center
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Location
241 S Frontage Rd, Suite 8150
Vail, 81657

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About Vail Village Welcome Center

Quick answer: Vail Village Welcome Center is a visitor center at 241 S Frontage Rd, Suite 8150, Vail, CO 81657. Vail's staffed visitor desk atop the Vail Village parking garage: free maps, event calendars and local advice, open daily 9 a.m. to 5 p.m.

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The Vail Village Welcome Center is the town's staffed information desk on the top level of the Vail Village parking garage, the first stop for many visitors who arrive by car or bus. The staff give event, activity, dining, shopping and lodging advice from a local point of view, and it is open every day of the year.

It is most useful early in a trip: to pick up a paper map, see what concerts and festivals are on that week, or sort out how the buses and parking work before you commit to a plan. Travelers who like to arrive with a plan can email the welcome centers with questions before the trip.

What you will find inside

Beyond the desk there are clean restrooms, seating, vending machines nearby and workstations for checking email. Panels and displays cover Vail's history, wildlife, water conservation and sustainability, and a calendar lays out upcoming concerts, festivals and local programs. Colorado and Vail maps are kept stocked; just ask.

Public art

Look up above the desk for Red Eddy, a suspended piece by Paul Vexler from the Town of Vail's public art collection.

Parking and the Lionshead Welcome Center

The center sits beside the Vail Village parking structure, so a short stop is easy; the first hour of parking is free, and rates change by season (see the FAQ). Its sister desk, the Lionshead Welcome Center, is on the lower level of the Lionshead parking garage at 395 E. Lionshead Circle, with day-use lockers for skis and layers. From here, Vail Village and Gondola One are a short walk away.

Sources: Discover Vail: Vail Welcome Centers, Vail: getting here & parking. Checked September 24, 2026.

Visitor Centers Free Vail Village Public Art visitor-essentials things-to-do
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Business Hours

Open daily · 9:00 AM – 5:00 PM

Amenities at Vail Village Welcome Center

  • Visitor information
  • Maps
  • Public restrooms
  • Seating
  • Workstations
  • Interpretative displays
  • Transit hub on site

Frequently Asked Questions

How much does it cost to park at Vail Village?
The Vail Village Parking Structure, the building this welcome center is in, always offers the first hour free, and entry after 3 p.m. is free until 4 a.m. Beyond that, rates are seasonal. In summer it is $2 per hour to a $10 daily maximum. In the 2025-26 winter programme it is $10 per hour, to a maximum of $30 on regular days and $50 on peak days, with overnight parking at $60. Check vail.gov/parking for the current season's calendar before you go.
Where is the Vail Village Welcome Center?
On Level 4 of the Vail Village Parking Structure, the Vail Village Transportation Center, at 241 South Frontage Road, Suite 8150, Vail, CO 81657, at the entrance to Vail Village. Town buses depart from the same top level, and Vail Village and Gondola One are a short walk away.
What are the hours?
Daily, 9 a.m. to 5 p.m., every day of the year. The Town of Vail lists both welcome centers as open 365 days a year, with no seasonal schedule, the same hours in ski season, summer, and on holidays.
How do I contact the welcome center?
Call (970) 477-3522, or email [email protected], the same email serves both welcome centers, and the staff welcome questions before your trip as well as in person.
What can the staff help with?
Local, in-person advice on events, activities, dining, shopping and lodging, plus help planning your visit and finding your way around town. Inside you will find the information desk, interpretative displays on Vail's history and environment, seating and workstations, and public restrooms. The centers also coordinate the Town's Community Host and Trail Host volunteers you will see in the villages and at trailheads. Stop in early in your trip so you do not miss what is on that week.
Can I get a map?
Yes. Colorado and Vail maps are kept stocked at the desk, just ask. The Town's printed public-art collection map is also available at both welcome centers, and the free Wednesday Art Walks run by the Town's Art in Public Places programme meet here in season. Look up above the desk while you are there: Red Eddy, a suspended sculpture by Paul Vexler, hangs over the welcome center.
How do I get around Vail from here?
You are already in the hub: the center is in the Vail Village Transportation Center, and Town of Vail buses leave from the top level of this building. In-town buses run fare-free between Vail Village and Lionshead, and East Vail services begin at 6 a.m. Pick up a bus schedule at the center, or check vail.gov/bus for seasonal routes and times.
Is there another welcome center?
Yes. The Lionshead Welcome Center is on Level 1 of the Lionshead Parking Structure at 395 East Lionshead Circle, Vail, CO 81657, phone (970) 477-3523, same email ([email protected]) and the same hours, daily 9 a.m. to 5 p.m. Town descriptions of that facility include a day lodge, restrooms and lockers on its first level. Use whichever village entrance you arrive at; the two desks are run by the same Town team.
What if I lose something in Vail?
Do not start at the welcome center, Vail runs a central lost-and-found system. Items found in the Village and at the base of the mountain go to the Vail Police Department, the central repository ((970) 479-2210), and the Town and Vail Resorts share an online database (Chargerback) that matches items and can ship them back. Anything lost on the mountain is held by Vail Resorts Lost & Found ((970) 754-3059).

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